{"id":61680,"date":"2022-01-19T23:28:57","date_gmt":"2022-01-19T23:28:57","guid":{"rendered":"https:\/\/explore.local\/2022\/01\/19\/takeaways-on-being-a-supportive-manager\/"},"modified":"2025-04-04T19:57:20","modified_gmt":"2025-04-04T19:57:20","slug":"takeaways-on-being-a-supportive-manager","status":"publish","type":"post","link":"https:\/\/degreed.com\/experience\/es-419\/blog\/takeaways-on-being-a-supportive-manager\/","title":{"rendered":"5 Takeaways on Being a Supportive Manager From TEDWomen 2021"},"content":{"rendered":"\n<p>It\u2019s time for managers to step up and support their people like never before. Amid <a rel=\"noreferrer noopener\" href=\"https:\/\/stateofskills.degreed.com\/?utm_source=ORGD-OSO-Degreed-DSA-RPRT-stateofskillsreport--12_2020https:\/\/stateofskills.degreed.com\/?utm_source=ORGD-OSO-Degreed-DSA-RPRT-stateofskillsreport--12_2020%5C\" target=\"_blank\">increasing worker anxiety<\/a>, the Great Resignation and shifting workplace priorities, managers are uniquely positioned to play a bigger role in their workers\u2019 well-being and development. Indeed, a <a rel=\"noreferrer noopener\" href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2019-09-18-gartner-says-45--of-managers-lack-confidence-to-help-\" target=\"_blank\">Gartner study<\/a> found a supportive manager can boost employee performance by up to 26% and more than triple the likelihood workers are high performers. In contrast, a non-supportive manager is <a rel=\"noreferrer noopener\" href=\"https:\/\/www.forbes.com\/sites\/terinaallen\/2019\/09\/21\/how-bad-bosses-compel-good-employees-to-leave\/?sh=7d72ee6e5837\" target=\"_blank\">more likely to lose<\/a> good employees.&nbsp;<\/p>\n\n\n\n<p>At Degreed, we believe everyone deserves opportunities to learn and grow \u2014 in the workplace and out. We\u2019re proud to partner with <a href=\"https:\/\/tedatwork.ted.com\/degreed\/\" target=\"_blank\" rel=\"noreferrer noopener\">TED@Work<\/a> through an integration in the Degreed platform that creates an immersive and engaging experience for workers and learning teams. They can explore highly relevant (sometimes envelope-pushing) ideas on leadership, diversity and inclusion, and more.<\/p>\n\n\n\n<p>And last month, we sent seven of our female managers to attend <a href=\"https:\/\/tedwomen2021.ted.com\/?ted-tw\" target=\"_blank\" rel=\"noreferrer noopener\">TEDWomen<\/a> 2021, a three-day conference focused on highlighting and enabling a new wave of creators and change-makers.<\/p>\n\n\n\n<p>We participated in sessions led by TED speakers, jam-packed with relevant insights. Let\u2019s take a look at some of our favorite takeaways, inspired by feedback and reflections of the Degreed team that attended:&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Lead with Equity<\/h2>\n\n\n\n<p>We enjoyed hearing leadership and equity expert Dr. Dwinita Mosby Tyler (and highly recommend <a href=\"https:\/\/www.ted.com\/talks\/dwinita_mosby_tyler_want_a_more_just_world_be_an_unlikely_ally?language=en\" target=\"_blank\" rel=\"noreferrer noopener\">her talk on allyship<\/a>). Sometimes people confuse equality and equity or use these terms interchangeably. But they\u2019re not the same. Equality is about providing the same resources at every level. Equity is about creating systems so everyone can have access to resources appropriate and specific to their level or role.<\/p>\n\n\n\n<p>We\u2019re going to strive to keep this in mind when talking with our people. We don\u2019t know everything they\u2019ve experienced in life, and what they\u2019ve had to do to get to where they are. Instead of using exclusionary practices like judging a person\u2019s potential based on their employment history, we should continue to embrace a diversity of perspectives, interests and experiences.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Embrace Uncertainty&nbsp;<\/h2>\n\n\n\n<p>During a session titled \u201c<a href=\"https:\/\/blog.ted.com\/what-now-for-women-and-the-world-notes-from-session-1-of-tedwomen-2021\/\" target=\"_blank\" rel=\"noreferrer noopener\">What Now \u2026 for women and the world?<\/a>\u201d Afghan educator Shabana Basij-Rasikh recounted what she experienced following the return of the Taliban to power last year. She\u2019s managed to keep the girls\u2019 school she founded in Afghanistan open and operating after relocating to a temporary location in Rwanda.&nbsp;<\/p>\n\n\n\n<p>\u201cWhen you face the uncertainty of what might be,\u201d Basij-Rasik said, \u201cyou can create the certainty of what will be.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/explore.degreed.com\/wp-content\/uploads\/2025\/04\/Blog-in-post-1-17-1024x400.png\" alt=\"&quot;When you face the uncertainty of what might be, you can create the certainty of what will be.&quot;\" class=\"wp-image-36434\"\/><\/figure>\n\n\n\n<p>If we plan for change, we can quickly adapt. In Shabana Basij-Rasik\u2019s case, it might have saved lives. She evacuated 250 students and relocated in just 15 days.&nbsp;<\/p>\n\n\n\n<p>Shabana Basij-Rasikh\u2019s impressive story is a good reminder to look up from our everyday lives and discussions about the pandemic to ask ourselves, what conversations could we be having more of?&nbsp;&nbsp;<\/p>\n\n\n\n<p>And although the context might be drastically different, are there any lessons here about navigating this new reality we\u2019re in as managers and workers? How can we apply this mindset at our workplaces? We can accept the reality that things are shifting, and embrace the new climate. We\u2019ll also be better positioned to make thoughtful decisions and keep moving forward, with a goal to adapt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Use Intention and Purpose as Anchors&nbsp;<\/h2>\n\n\n\n<p>We\u2019d love to be superheroes, but our lives and work don\u2019t take place in the Marvel Cinematic Universe. This means we can\u2019t do <em>everything<\/em> at our highest level of performance.&nbsp;<\/p>\n\n\n\n<p>And that\u2019s okay. When we accept this, we can start to focus on doing those things we <em>are<\/em> great at. In other words, we can use intention and purpose as anchors in work. And be okay with saying \u201cI don\u2019t know.\u201d This came up several times at the conference \u2014 as something many people clearly struggle with.&nbsp;<\/p>\n\n\n\n<p>We can apply this practice of acceptance as a supportive manager. Our workers are human and don\u2019t perform at 100% every day.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Bring Your People Along&nbsp;<\/h2>\n\n\n\n<p>A supportive manager is constantly listening. We can talk with our people regularly to get their opinion and thoughts and use this information to make better-informed decisions. Good questions include: What do you think? What do you see that I might not see? What are you hearing that I\u2019m not?<br><br>These are also great communication tips that apply in other contexts, like negotiation and disagreement. When the people we\u2019re speaking with know we\u2019re genuinely considering their opinions, it can \u201cgrease the skids\u201d of the discussion and open up pathways. (We learned this from world debate champion and expert negotiator <a href=\"https:\/\/www.ted.com\/talks\/julia_dhar_how_to_have_constructive_conversations\" target=\"_blank\" rel=\"noreferrer noopener\">Julia Dhar<\/a>.)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Cut Through the Static&nbsp;<\/h2>\n\n\n\n<p>With more and more companies going remote, maintaining communication is key to making work more efficient and halting disruption. Even if your company isn\u2019t remote, it\u2019s still vital to talk openly and honestly.&nbsp;<\/p>\n\n\n\n<p>What can we do to foster a more open and safe space as a supportive manager? Be vulnerable. Cut down on the jargon and be human. As singer-songwriter Roseanne Cash said in her TEDWomen performance, \u201cWe\u2019re all radios trying to pick up each other\u2019s signals. Cut through the static by being vulnerable and telling the truth.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/explore.degreed.com\/wp-content\/uploads\/2025\/04\/Blog-in-post-2-15-1024x400.png\" alt=\"&quot;We're all radios trying to pick up each other's signals. Cut through the static by being vulnerable and telling the truth.&quot; \" class=\"wp-image-36435\"\/><\/figure>\n\n\n\n<p>As a supportive manager, our example can be a catalyst to <a href=\"https:\/\/degreed.com\/experience\/blog\/psychological-safety-at-work-the-big-role-it-can-play\/\" target=\"_blank\" rel=\"noreferrer noopener\">building psychological safety<\/a> within our teams.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Want to Learn More?<\/h2>\n\n\n\n<p>Discover more through <a href=\"https:\/\/tedatwork.ted.com\/degreed\/\" target=\"_blank\" rel=\"noreferrer noopener\">TED@Work for Degreed<\/a> with 600+ powerful TED ideas that support business-critical skills like team-building, managing stress and inclusive leadership. Because companies need more opportunities for connection now more than ever before, all TED content fuels both individual learning and team discussions on ideas. It is tagged against the Degreed skills taxonomy and built natively into Degreed.<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/degreed.com\/experience\/request-demo\" target=\"_blank\">Contact a Degreed representative<\/a> today to learn more about TED@Work for Degreed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s time for managers to step up like never before. Read to find out our takeaways from the TEDWomen conference on being a supportive manager.<\/p>\n","protected":false},"author":118,"featured_media":61684,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[579],"tags":[551],"post_folder":[],"class_list":["post-61680","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learning-development-strategy","tag-learning-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Takeaways on Being a Supportive Manager - Degreed<\/title>\n<meta name=\"description\" content=\"It\u2019s time for managers to step up like never before. 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