{"id":63208,"date":"2025-03-21T22:05:35","date_gmt":"2025-03-21T22:05:35","guid":{"rendered":"https:\/\/explore.local\/2025\/03\/21\/build-gen-ai-confidence-for-workforce-agility-productivity\/"},"modified":"2025-04-04T22:03:25","modified_gmt":"2025-04-04T22:03:25","slug":"build-gen-ai-confidence-for-workforce-agility-productivity","status":"publish","type":"post","link":"https:\/\/degreed.com\/experience\/fr\/blog\/build-gen-ai-confidence-for-workforce-agility-productivity\/","title":{"rendered":"Build Gen AI Confidence for Workforce Agility & Productivity"},"content":{"rendered":"\n

The conversation is no longer about whether to adopt Generative AI. It\u2019s about harnessing its full potential.<\/p>\n\n\n\n

For CLOs and CHROs, this means developing a workforce that understands, embraces, and uses Gen AI with confidence.<\/p>\n\n\n\n

What is Gen AI confidence?<\/h2>\n\n\n\n

When your people use Gen AI with confidence, they\u2019re more than just familiar with Gen AI tools. They\u2019re able to skillfully\u2014and easily\u2014apply, experiment with, and integrate Gen AI into their daily workflows. It\u2019s the difference between hesitating to use Gen AI and using it to drive innovation, efficiency, and better informed decision-making.<\/p>\n\n\n\n

New Degreed research shows that 78% of employees lack the confidence and skills to use Gen AI effectively in their daily activities<\/strong>. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

This eye-popping number comes from our upcoming How the Workforce Learns Gen AI 2025 <\/em>report<\/a>, a global survey we conducted in partnership with Harvard Business Publishing. It finds that people lack confidence because employee learning is insufficiently structured, support for Gen AI learning is limited, and basic learning infrastructure is lacking.<\/p>\n\n\n\n

It all adds up to this: While many organizations invest in AI tools, few ensure the workforce is prepared to use those tools comprehensively.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Why Gen AI Confidence Matters<\/h2>\n\n\n\n

Gen AI confidence makes your organization more successful in three key ways.<\/p>\n\n\n\n

1. Gen AI confidence reduces resistance to change.<\/strong><\/h3>\n\n\n\n

One of the biggest barriers to Gen AI adoption isn\u2019t the technology itself. It\u2019s humans. Employees who lack confidence in their ability to use Gen AI often resist its integration\u2014due to uncertainty, lack of training, or fear of job displacement. And organizations that actively build Gen AI confidence create an environment in which employees embrace AI as an enabler rather than a disruptor. <\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Furthermore, our research shows that organizations fostering high levels of AI confidence are nearly three times more successful at embedding Gen AI into daily workflows. Why? Because confident employees experiment more, integrate AI into their decision-making, and use AI tools with greater consistency. When Gen AI becomes a natural part of work rather than an intimidating add-on, adoption moves beyond isolated pilots and fuels operational transformation.<\/p>\n\n\n\n

2. Gen AI confidence drives productivity.<\/strong><\/h3>\n\n\n\n

Benefitting from Gen AI is about more than knowing how it works. It\u2019s about actively using it to improve workflows and performance. Employees confident in their ability to use Gen AI are twice as likely to incorporate it into their daily tasks compared to those who lack confidence.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

This consistent usage leads to greater efficiency, faster decision making, and higher-quality outputs. Our research shows employees are 77 times more likely to engage in Gen AI learning when they see tangible benefits to their work and careers.<\/p>\n\n\n\n

Currently, Gen AI and other technologies have the potential to automate work activities that absorb 60% to 70% of employees\u2019 time<\/a>.<\/p>\n\n\n\n

3. Gen AI confidence builds competitive advantage<\/strong>.<\/h3>\n\n\n\n

The organizations that will lead in the AI era aren\u2019t just those that adopt Gen AI tools. They will be the ones that develop a workforce capable of using Gen AI tools fluently. Companies that prioritize AI upskilling and confidence-building are already pulling ahead, leveraging AI to boost productivity, automate routine work, and drive innovation at scale.<\/p>\n\n\n\n

The gap between Gen AI-ready and Gen AI-lagging organizations is widening. Companies that fail to invest in AI fluency will soon face slower decision-making, operational inefficiencies, and difficulty attracting AI-savvy talent. Meanwhile, AI-ready companies are embedding AI into business strategies, accelerating transformation, and staying agile in an unpredictable market.<\/p>\n\n\n\n

Gen AI Confidence: Driving Your Competitive Edge<\/h2>\n\n\n\n

For business leaders, the goal isn’t simply to introduce Gen AI training. It’s to cultivate Gen AI confidence at every level of the workforce. <\/p>\n\n\n\n