{"id":63936,"date":"2022-05-18T23:46:43","date_gmt":"2022-05-18T23:46:43","guid":{"rendered":"https:\/\/explore.local\/blog-archive\/coup-doeil-sur-le-projet-lxp-de-citibank-verizon-et-ericsson\/"},"modified":"2026-03-29T06:01:14","modified_gmt":"2026-03-29T06:01:14","slug":"coup-doeil-sur-le-projet-lxp-de-citibank-verizon-et-ericsson","status":"publish","type":"post","link":"https:\/\/degreed.com\/experience\/fr\/blog\/coup-doeil-sur-le-projet-lxp-de-citibank-verizon-et-ericsson\/","title":{"rendered":"Coup d\u2019\u0153il sur le projet LXP de Citibank, Verizon et Ericsson"},"content":{"rendered":"\n

Apr\u00e8s la crise financi\u00e8re, Citibank a cess\u00e9 d\u2019investir dans le L&D pendant plusieurs ann\u00e9es. La soci\u00e9t\u00e9 a pr\u00e9f\u00e9r\u00e9 recourir \u00e0 un syst\u00e8me\u00a0LMS<\/a> \u00e0 l\u2019ancienne et \u00e0 des centaines de sites SharePoint diff\u00e9rents pour dispenser des formations dans le monde entier. Pendant cette p\u00e9riode, les collaborateurs ont donc eu du mal \u00e0 trouver et \u00e0 g\u00e9rer leurs ressources de formation. Cette situation a perdur\u00e9 jusqu\u2019\u00e0 ce que Citi d\u00e9cide de mettre en place une plateforme d\u2019exp\u00e9rience de formation (LXP), confiant \u00e0 Degreed un r\u00f4le essentiel dans son \u00e9cosyst\u00e8me de technologies de formation.<\/p>\n\n\n\n

Selon un nouveau rapport command\u00e9 par Degreed \u00e0 Josh\u00a0Bersin, analyste du secteur et pr\u00e9sident-fondateur de Bersin\u00a0&\u00a0Associates, les \u00e9quipes\u00a0L&D du monde entier ont toutes agi de la m\u00eame mani\u00e8re ces derni\u00e8res ann\u00e9es. Elles ont cherch\u00e9 \u00e0 exploiter davantage les solutions de formation, tout en donnant plus de poids aux plateformes\u00a0LXP. <\/p>\n\n\n\n

Selon Josh Bersin, \u00ab\u00a0les entreprises accordent de plus en plus d\u2019importance \u00e0 l\u2019exp\u00e9rience collaborateur, au bien-\u00eatre et \u00e0 l\u2019\u00e9panouissement de leurs collaborateurs. C\u2019est pourquoi elles d\u00e9ploient des efforts consid\u00e9rables pour rendre la formation plus simple, plus accessible et plus adapt\u00e9e. Pour y parvenir, elles misent aujourd\u2019hui majoritairement sur les LXP.\u00a0\u00bb<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

On a pu notamment constater ce ph\u00e9nom\u00e8ne chez Ericsson, Verizon et une entreprise mondiale de services \u00e9nerg\u00e9tiques qui a pr\u00e9f\u00e9r\u00e9 garder l\u2019anonymat. Ces trois\u00a0clients ont tous fait confiance \u00e0 Degreed pour les aider \u00e0 mettre en place leurs outils de formation. Degreed leur permet non seulement de trouver, d\u00e9couvrir et recommander des contenus de formation, mais aussi de cr\u00e9er, comme le dit M.\u00a0Bersin, un \u00ab\u00a0espace de libert\u00e9\u00a0\u00bb o\u00f9 chaque expert de l\u2019organisation peut partager des contenus et enseigner de nouvelles comp\u00e9tences.<\/p>\n\n\n\n

Ericsson\u00a0:\u00a0optimiser la formation<\/strong><\/h2>\n\n\n\n

Lorsque Vidya\u00a0Krishnan a endoss\u00e9 le r\u00f4le de CLO dans cette entreprise de t\u00e9l\u00e9communications vieille de 140\u00a0ans, elle y a trouv\u00e9 une structure de formation bien en place. Financ\u00e9e par l\u2019entreprise, celle-ci offrait un riche programme ax\u00e9 sur la technologie et le leadership, et b\u00e9n\u00e9ficiait d\u2019une solide r\u00e9putation. Toutefois, les collaborateurs continuaient de rencontrer des difficult\u00e9s pour trouver les contenus de formation dont ils avaient besoin. <\/p>\n\n\n\n

D\u00e8s que l\u2019entreprise a adopt\u00e9 Degreed, le syst\u00e8me a commenc\u00e9 \u00e0 recommander du contenu de formation de mani\u00e8re intelligente.\u00a0<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u00ab\u00a0Ericsson utilise d\u00e9sormais le portail de Degreed pour conna\u00eetre le r\u00f4le, l\u2019anciennet\u00e9 et l\u2019historique de formation de chaque collaborateur, puis pour lui recommander et lui sugg\u00e9rer des contenus en rapport avec son poste\u00a0\u00bb, explique M.\u00a0Bersin. \u00ab\u00a0Vidya consid\u00e8re \u00e9galement que l\u2019\u00a0\u00bbunit\u00e9 de formation\u00a0\u00bb n\u2019est pas l\u2019individu mais l\u2019\u00e9quipe. Elle collabore donc avec Degreed pour int\u00e9grer davantage de fonctionnalit\u00e9s de formation en \u00e9quipe \u00e0 la plate-forme. Elle d\u00e9veloppe \u00e9galement des outils permettant de cr\u00e9er davantage de titres de comp\u00e9tences, de certifications et de preuves de savoir-faire, autant de ressources essentielles dans le secteur des t\u00e9l\u00e9communications.\u00a0\u00bb<\/p>\n\n\n\n

Verizon\u00a0:\u00a0r\u00e9pondre aux besoins<\/strong><\/h2>\n\n\n\n

Les besoins en formation sont consid\u00e9rables chez cet op\u00e9rateur de r\u00e9seau mobile, qui forme ses employ\u00e9s \u00e0 toutes les technologies possibles, ainsi qu\u2019\u00e0 la vente et au service, \u00e0 la gestion et au leadership.<\/p>\n\n\n\n

Non seulement Degreed permet aux collaborateurs de trouver facilement les contenus de formation dont ils ont besoin, mais la soci\u00e9t\u00e9 mise \u00e9galement sur les parcours de formation personnalis\u00e9s<\/a> pour que les collaborateurs de Verizon puissent cr\u00e9er des exp\u00e9riences sur mesure.<\/p>\n\n\n\n

Le LXP occupe d\u00e9sormais une place centrale parmi la multitude d\u2019outils de gestion de la formation dont dispose Verizon pour \u00e9laborer des solutions. Avec le d\u00e9ploiement de Workday, \u00ab\u00a0Verizon est en train de r\u00e9organiser sa structure organisationnelle pour simplifier et fluidifier les fonctions dans l\u2019ensemble de l\u2019entreprise. Une fois ce travail accompli, Verizon envisage d\u2019examiner les donn\u00e9es relatives aux comp\u00e9tences dans Degreed, puis de les int\u00e9grer et de les coordonner avec Workday\u00a0Skills\u00a0Cloud, qui aligne les comp\u00e9tences sur chaque op\u00e9ration\u00a0RH des collaborateurs\u00a0\u00bb, explique M.\u00a0Bersin.<\/p>\n\n\n\n

Entreprise mondiale de services \u00e9nerg\u00e9tiques\u00a0: appuyer toutes les activit\u00e9s principales<\/strong><\/h2>\n\n\n\n

Dans les ann\u00e9es 1990, une entreprise mondiale de services \u00e9nerg\u00e9tiques et p\u00e9troliers a investi dans Saba, l\u2019un des premiers syst\u00e8mes\u00a0LMS. Apr\u00e8s la mar\u00e9e noire provoqu\u00e9e par BP dans le golfe du Mexique, elle a d\u00e9cid\u00e9 de r\u00e9orienter l\u2019approche de d\u00e9veloppement de ses \u00e9quipes vers la formation op\u00e9rationnelle, la formation ax\u00e9e sur les comp\u00e9tences et l\u2019enseignement rigoureux des r\u00e8gles de s\u00e9curit\u00e9 et de conformit\u00e9. <\/p>\n\n\n\n

\u00c0 l\u2019origine, Degreed devait servir de portail pour le LMS. Mais au fil du temps, Degreed s\u2019est retrouv\u00e9 au c\u0153ur de la solution de formation de l\u2019entreprise, dont Saba ne constitue qu\u2019un maillon. Et comme le souligne Josh\u00a0Bersin, Degreed est aujourd\u2019hui utilis\u00e9 par tous les principaux services de l\u2019entreprise.<\/p>\n\n\n\n

Citibank\u00a0:\u00a0fournir des solutions intelligentes<\/strong><\/h2>\n\n\n\n

Le LMS de cette entreprise de services financiers a toujours sa place et son importance, mais il ne sert plus \u00e0 g\u00e9rer ou \u00e0 effectuer le suivi des programmes de formation de la plateforme\u00a0LXP de Degreed. <\/p>\n\n\n\n

Le LMS n\u2019h\u00e9berge que des cours classiques conformes \u00e0 la norme\u00a0SCORM (principalement des programmes de conformit\u00e9 ). Il est \u00e9galement utilis\u00e9 pour programmer des \u00e9v\u00e9nements, des formations en groupe ou des conf\u00e9rences en pr\u00e9sentiel. \u00ab\u00a0Degreed est devenu une \u00ab\u00a0marketplace\u00a0\u00bb offrant toutes sortes de contenus\u00a0\u00bb, explique M.\u00a0Bersin. Le LMS n\u2019est qu\u2019une source parmi d\u2019autres.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Cette solution est devenue ultra-performante. Par exemple, si quelqu\u2019un recherche les termes \u00ab\u00a0m\u00e9thodologie agile\u00a0\u00bb dans le syst\u00e8me, Degreed est capable de savoir qui sont les sp\u00e9cialistes de cette comp\u00e9tence, quels sont les contenus et les programmes les plus utiles et les plus populaires, et \u00e9ventuellement quelles comp\u00e9tences additionnelles sont n\u00e9cessaires. \u00ab\u00a0Les dirigeants de Citibank ont compris qu\u2019une fois qu\u2019une entreprise a choisi une plateforme technologique, il est tr\u00e8s difficile d\u2019en changer\u00a0\u00bb, affirme Josh\u00a0Bersin. \u00ab\u00a0L\u2019investissement de l\u2019entreprise dans Degreed a port\u00e9 ses fruits\u00a0\u00bb.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Ce sujet vous int\u00e9resse\u00a0? T\u00e9l\u00e9chargez le rapport complet<\/a> pour en savoir plus sur les exp\u00e9riences de Verizon, Ericsson, et Citibank avec leurs LXP. Vous envisagez d\u2019adopter une plateforme\u00a0LXP\u00a0? Contactez un repr\u00e9sentant de Degreed<\/a> pour vous lancer.<\/p>\n","protected":false},"excerpt":{"rendered":"

Apr\u00e8s la crise financi\u00e8re, Citibank a cess\u00e9 d\u2019investir dans le L&D pendant plusieurs ann\u00e9es. La soci\u00e9t\u00e9 a pr\u00e9f\u00e9r\u00e9 recourir \u00e0 un syst\u00e8me\u00a0LMS \u00e0 l\u2019ancienne et \u00e0 des centaines de sites SharePoint diff\u00e9rents pour dispenser des formations dans le monde entier. Pendant cette p\u00e9riode, les collaborateurs ont donc eu du mal \u00e0 trouver et \u00e0 g\u00e9rer […]<\/p>\n","protected":false},"author":129,"featured_media":63941,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[535],"post_folder":[],"class_list":["post-63936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-degreed-france"],"acf":[],"yoast_head":"\nCoup d\u2019\u0153il sur le projet LXP de Citibank, Verizon et Ericsson - Degreed<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/degreed.com\/experience\/fr\/blog\/coup-doeil-sur-le-projet-lxp-de-citibank-verizon-et-ericsson\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Coup d\u2019\u0153il sur le projet LXP de Citibank, Verizon et Ericsson\" \/>\n<meta property=\"og:description\" content=\"Apr\u00e8s la crise financi\u00e8re, Citibank a cess\u00e9 d\u2019investir dans le L&D pendant plusieurs ann\u00e9es. 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