{"id":61804,"date":"2022-08-24T15:40:07","date_gmt":"2022-08-24T15:40:07","guid":{"rendered":"https:\/\/explore.local\/2022\/08\/24\/engaging-deskless-workers-ecopetrol-builds-winning-learning-habits-with-degreed\/"},"modified":"2025-04-04T20:01:54","modified_gmt":"2025-04-04T20:01:54","slug":"engaging-deskless-workers-ecopetrol-builds-winning-learning-habits-with-degreed","status":"publish","type":"post","link":"https:\/\/degreed.com\/experience\/pt-br\/blog\/engaging-deskless-workers-ecopetrol-builds-winning-learning-habits-with-degreed\/","title":{"rendered":"Engaging Deskless Workers: Ecopetrol Builds Winning Learning Habits with Degreed"},"content":{"rendered":"\n

When learning leaders at Ecopetrol rolled out Degreed, they were surprised to find people in operations and maintenance roles \u2014 not only desk jobs \u2014 were some of the biggest early adopters. This engagement from frontline workers, who almost immediately began checking out a wide range of learning content, outpaced anything the L&D team at the Colombian national oil and gas company expected.<\/p>\n\n\n\n

\u201cThey were looking for subjects related to their jobs but not exactly their positions. It was a huge insight,\u201d said Monica Santos, Ecopetrol Schools Leader. \u201cThere were some things that were mandatory, and they were doing those. But they were also exploring. Some of them did it during shifts at night because there\u2019s less activity in the plant.\u201d<\/p>\n\n\n\n

Finding new ways to engage \u2014 or re-engage \u2014 your deskless workers can boost their job satisfaction, keep the backbone of your business running smoothly and empower teams to take your organization in helpful new directions, according to Training Industry<\/a>.<\/p>\n\n\n\n

But engaging the deskless is often overlooked. L&D can play a big role in fixing that. <\/p>\n\n\n\n

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\u201cAlthough frontline workers<\/a> are largely responsible for putting the company\u2019s broader goals and values into action, they often lack the digital tools and solutions needed to do so,\u201d Training Industry noted.<\/p>\n\n\n\n

Indeed, a Forrester study commissioned by Microsoft found only 23% of frontline workers have access<\/a> to the technologies they need to do their jobs. Even when they do have access, they\u2019re often not trained on how to use those tools. <\/p>\n\n\n\n

In March, the Harvard Business Review explored why frontline workers are quitting<\/a> despite a 7% to 10% wage increase since the onset of COVID-19, laying the blame on poor relationships with managers. Among other remedies, the publication urged companies to boost learning opportunities: \u201cEven outstanding frontline management may not be enough to keep all workers happy and engaged if other critical HR systems or structures are lacking. Companies must also invest in onboarding and skill-building programs and give workers time to utilize them.\u201d<\/p>\n\n\n\n

In our latest Degreed case study<\/a>, we explore how Ecopetrol uses Degreed to engage workers like Luis Giovanny Barbosa Arias at the Barrancabermeja Refinery, who\u2019s easily accessed videos, documents and short articles to focus his learning, interact with colleagues and share new knowledge. Called Genius (inspired by the \u201cG\u201d and \u201cE\u201d in Grupo Ecopetrol, the company\u2019s name in Spanish), the Degreed-powered platform is available to all employees. And it\u2019s a critical part of the organization\u2019s efforts to prepare its workforce for global industry changes shifting production away from hydrocarbons toward low-carbon alternatives.<\/p>\n\n\n\n

Check out our case study to see how Ecopetrol uses Degreed to:<\/p>\n\n\n\n