{"id":88635,"date":"2019-07-02T16:00:37","date_gmt":"2019-07-02T16:00:37","guid":{"rendered":"https:\/\/degreed.com\/experience\/?p=88635"},"modified":"2026-04-30T19:00:02","modified_gmt":"2026-04-30T19:00:02","slug":"como-citi-montou-equipe-td-futuro","status":"publish","type":"post","link":"https:\/\/degreed.com\/experience\/pt-br\/blog\/como-citi-montou-equipe-td-futuro\/","title":{"rendered":"Estudo de caso: como o Citi montou a equipe de T&D do futuro"},"content":{"rendered":"\n

Ao abandonar um LMS local para adotar o modelo SaaS na aprendizagem, o Citi revolucionou as opera\u00e7\u00f5es, que passaram a demandar novos processos e fun\u00e7\u00f5es. Em termos mais espec\u00edficos, eles precisaram implementar mudan\u00e7as nos departamentos de opera\u00e7\u00f5es, tecnologia e T&D para conseguir viabilizar o novo modelo.<\/p>\n\n

Com a Degreed, eles conseguiram redefinir quais habilidades eram realmente necess\u00e1rias para as diversas fun\u00e7\u00f5es da organiza\u00e7\u00e3o. \u201cParamos para analisar a forma como avali\u00e1vamos as habilidades dos colaboradores e quais mudan\u00e7as deveriam ser feitas para que cada aprendiz conseguisse encontrar o que precisava. Para isso, tivemos que analisar minuciosamente cada departamento para implementar as mudan\u00e7as e reavaliar o que era feito\u201d, conta Peter Fox, chefe global de tecnologias de aprendizagem digital e desenvolvimento de talentos do Citi.<\/p>\n\n

Nessa mudan\u00e7a, o Citi investiu em tr\u00eas novas frentes:<\/p>\n\n

1. Governan\u00e7a<\/h4>\n\n

O Citi criou uma equipe de governan\u00e7a para garantir que o sistema da organiza\u00e7\u00e3o estivesse alinhado \u00e0 estrat\u00e9gia global, passando sempre por avalia\u00e7\u00f5es cont\u00ednuas.<\/p>\n\n

2. Dados e an\u00e1lises de dados<\/h4>\n\n

A equipe de T&D do Citi contratou um especialista para analisar os dados provenientes dos colaboradores. Os objetivos dessa contrata\u00e7\u00e3o s\u00e3o claros: se basear nos dados para ter certeza de que os aprendizes est\u00e3o tendo acesso ao que precisam e tomar decis\u00f5es mais amplas relacionadas \u00e0 estrat\u00e9gia.<\/p>\n\n

3. Inova\u00e7\u00e3o e tecnologias emergentes<\/h4>\n\n

Quem cuida da inova\u00e7\u00e3o tem um olhar multifuncional e a responsabilidade de acompanhar as novidades do mercado para garantir que o Citi esteja sempre na vanguarda. Essa pessoa tamb\u00e9m trabalha com equipes internas para entender seus respectivos problemas e necessidades. A partir da\u00ed, esse profissional encontra ou cria solu\u00e7\u00f5es calcadas nas pr\u00e1ticas recomendadas do setor.<\/p>\n\n

Quer saber mais sobre a jornada de aprendizagem do Citi? Confira esta hist\u00f3ria de sucesso abaixo.<\/strong><\/p>\n\n

\n
LEIA MAIS<\/a><\/div>\n<\/div>\n\n
<\/div>\n","protected":false},"excerpt":{"rendered":"

Ao abandonar um LMS local para adotar o modelo SaaS na aprendizagem, o Citi revolucionou as opera\u00e7\u00f5es, que passaram a demandar novos processos e fun\u00e7\u00f5es. Em termos mais espec\u00edficos, eles precisaram implementar mudan\u00e7as nos departamentos de opera\u00e7\u00f5es, tecnologia e T&D para conseguir viabilizar o novo modelo. Com a Degreed, eles conseguiram redefinir quais habilidades eram […]<\/p>\n","protected":false},"author":118,"featured_media":66871,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[637],"tags":[706],"post_folder":[],"class_list":["post-88635","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-skills-talent-mobility","tag-desenvolvimento-de-habilidades"],"acf":[],"yoast_head":"\nEstudo de caso: como o Citi montou a equipe de T&D do futuro - Degreed<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/degreed.com\/experience\/pt-br\/blog\/como-citi-montou-equipe-td-futuro\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Estudo de caso: como o Citi montou a equipe de T&D do futuro\" \/>\n<meta property=\"og:description\" content=\"Ao abandonar um LMS local para adotar o modelo SaaS na aprendizagem, o Citi revolucionou as opera\u00e7\u00f5es, que passaram a demandar novos processos e fun\u00e7\u00f5es. Em termos mais espec\u00edficos, eles precisaram implementar mudan\u00e7as nos departamentos de opera\u00e7\u00f5es, tecnologia e T&D para conseguir viabilizar o novo modelo. 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