{"id":61651,"date":"2021-12-09T18:40:03","date_gmt":"2021-12-09T18:40:03","guid":{"rendered":"https:\/\/explore.local\/2021\/12\/09\/the-future-of-ld\/"},"modified":"2025-04-04T19:55:18","modified_gmt":"2025-04-04T19:55:18","slug":"the-future-of-ld","status":"publish","type":"post","link":"https:\/\/degreed.com\/experience\/blog\/the-future-of-ld\/","title":{"rendered":"The Future of L&#038;D: Meeting New Expectations in 2022"},"content":{"rendered":"\n<p>The pressure is increasing: in today\u2019s pandemic-affected world, the future of L&D means delivering learning remotely, personalized and cheaper. At the same time, expectations that were once the province of HR have now landed squarely on the modern CEO\u2019s agenda.<\/p>\n\n\n\n<p>Traditionally, L&D teams have been responsible for the performance of workers, legal compliance requirements, and general workforce readiness to meet business needs.&nbsp;<\/p>\n\n\n\n<p>Those old expectations remain, and are joined by new initiatives. L&D is now increasingly responsible for making the workforce more agile, innovative, healthy, inclusive, and more \u2014&nbsp;often amid talent shortages.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/explore.degreed.com\/wp-content\/uploads\/2025\/04\/12_08_2021_Future-of-LD-inpost1-1024x576.jpg\" alt=\"New Expectations For The Future of L&D\" class=\"wp-image-36296\"\/><\/figure>\n\n\n\n<p>It\u2019s clear that meeting all these expectations can\u2019t be accomplished by focusing solely on creating or sharing learning content. While that remains a crucial piece of an impactful learning strategy, the emerging playbook guiding the future of L&D demands a bigger approach.<\/p>\n\n\n\n<p>\u201cExecuting the CEO\u2019s agenda almost always requires people within the organization to adopt new ways of seeing, thinking, and acting,\u201d according to the recent report <a href=\"https:\/\/sloanreview.mit.edu\/article\/executing-the-ceos-agenda-through-targeted-learning\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Executing the CEO\u2019s Agenda Through Targeted Learning<\/em><\/a> by MIT Sloan Management Review. \u201cSuccess requires learning at scale, with speed, in the places where it will matter most. This is easier said than done.\u201d&nbsp;<\/p>\n\n\n\n<p>The most innovative L&D teams see all this as an opportunity. They\u2019re shifting their focus from creating <strong>learning content<\/strong> to creating the <strong>conditions for learning<\/strong>. The right conditions for learning are the foundation of a positive learning culture. And a positive learning culture is the key to meeting L&D expectations at scale.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is Learning Culture?<\/h2>\n\n\n\n<p>It\u2019s the attitudes, values and behaviors (about learning) of a particular group (your workers).<\/p>\n\n\n\n<p>Switching your mindset to focus on culture means flipping your learning strategy on its head. We\u2019ve seen the most agile companies create strategies that empower workers to learn proactively. Do this successfully and you\u2019ll always stay a step ahead of disruption.<\/p>\n\n\n\n<p>Take a look at Verizon. When COVID lockdowns began, the wireless network operator, a Degreed client, temporarily <a href=\"https:\/\/www.verizon.com\/about\/sites\/default\/files\/2021-04\/Verizon_Human_Capital_Report_2020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">closed nearly 70% of its retail stores<\/a> essentially overnight. In doing so, Verizon looked at the skills of over 20,000 workers and redeployed them to serve other critical business needs. By providing two or three days of training, daily on-the-job coaching, and rapid reskilling, the company avoided layoffs and met the needs of customers at a faster and more efficient rate.&nbsp;<\/p>\n\n\n\n<p>Verizon has <a href=\"https:\/\/degreed.com\/experience\/blog\/establishing-a-continuous-learning-habit\/\" target=\"_blank\" rel=\"noreferrer noopener\">a culture of continuous learning<\/a> that aligns with business strategy and career development and is integrated into <a href=\"https:\/\/degreed.com\/experience\/blog\/how-workforce-learns-in-and-beyond-flow-of-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">the flow of work<\/a>. These values are vital to how the organization was able to remain agile and pivot <a href=\"https:\/\/www.verizon.com\/about\/sites\/default\/files\/2021-04\/Verizon_Human_Capital_Report_2020.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">nearly 90% of its workforce<\/a> to work remotely. With an always-on learning mindset, Verizon prioritized upskilling and reskilling from within.&nbsp;<\/p>\n\n\n\n<p>Developing your people will always be necessary, and there are two main ways to engage them. These approaches can work together as two halves of an impactful and scalable learning strategy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/explore.degreed.com\/wp-content\/uploads\/2025\/04\/12_08_2021_Future-of-LD-inpost2-1024x577.jpg\" alt=\"Providing training for people versus empowering people to develop\" class=\"wp-image-36297\"\/><\/figure>\n\n\n\n<p>Providing training is a top-down approach. It starts with administrators and is directed toward individuals.<\/p>\n\n\n\n<p>Empowering people to learn is a bottom-up approach. Workers learn on their own, increasing the agility and scalability of your strategy. It starts with the attitudes, values, and behaviors of your people toward learning (the definition of culture).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Individual Learning Is More Scalable&nbsp;<\/h2>\n\n\n\n<p>In our <a rel=\"noreferrer noopener\" href=\"https:\/\/get.degreed.com\/how-the-workforce-learns-2021?utm_content=7014o000000KMQGAA4&utm_source=Degreed&utm_medium=OSE&utm_campaign=HWL\" target=\"_blank\">most recent research<\/a> on how the workforce learns, we found that people in a positive learning culture engage in independent learning much more frequently than learning events curated by L&D teams. <\/p>\n\n\n\n<p>Learning is reinforced by forward-looking opportunities to practice and apply new skills, not just by requests to grasp something new that are mostly about meeting the moment. People are motivated by purpose \u2014 to build their futures. And they collaborate to help each other grow.<\/p>\n\n\n\n<p>In our research, we\u2019ve defined \u201cpromoters\u201d as workers who rated their companies\u2019 learning cultures positively. \u201cDetractors\u201d are those who rated them negatively.&nbsp;<\/p>\n\n\n\n<p>In positive and negative learning cultures alike, people search the internet, watch videos, read online, and read books. But it happens more often in a positive learning culture, where learning on your own is more open and freely woven into daily work.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/explore.degreed.com\/wp-content\/uploads\/2025\/04\/12_08_2021_Future-of-LD-inpost3-1024x577.jpg\" alt=\"in positive learning cultures, learning is woven into work. \" class=\"wp-image-36298\"\/><\/figure>\n\n\n\n<p>What does this mean for the future of L&D?<\/p>\n\n\n\n<p>It means that the most innovative learning professionals are changing the way they view their jobs. It means that they see themselves as not only content providers but enablers who help workers take control of their own careers. Who assist managers in finding new ways to help their people develop. Who use data-driven insights to reimagine learning programs.<\/p>\n\n\n\n<p>It means giving people access to tools and resources they can use organically, throughout the day, to develop in ways that are more dynamic than simply completing assigned classes and courses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Want to Learn More?<\/h2>\n\n\n\n<p>Download <a rel=\"noreferrer noopener\" href=\"https:\/\/get.degreed.com\/how-the-workforce-learns-2021?utm_content=7014o000000KMQGAA4&utm_source=Degreed&utm_medium=OSE&utm_campaign=HWL\" target=\"_blank\"><em>How the Workforce Learns<\/em><\/a><em> <\/em>for 15 actions you can take to implement a positive learning culture at your organization. Got more questions? We\u2019ve got answers, <a rel=\"noreferrer noopener\" href=\"https:\/\/degreed.com\/experience\/request-demo\" target=\"_blank\">contact a Degreed representative<\/a> today.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/get.degreed.com\/how-the-workforce-learns-2021?utm_content=7014o000000KMQGAA4&utm_source=Degreed&utm_medium=OSE&utm_campaign=HWL\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/explore.degreed.com\/wp-content\/uploads\/2025\/04\/21-DEG-017_15-Things_1@2x-1024x263.jpg\" alt=\"Download How The Workforce Learns\" class=\"wp-image-35886\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The pressure is increasing, expectations for L&#038;D are changing. Read to find what it will take to be successful in the new future of L&#038;D.<\/p>\n","protected":false},"author":129,"featured_media":61656,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[579],"tags":[557,562,551],"post_folder":[],"class_list":["post-61651","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learning-development-strategy","tag-learning-culture","tag-learning-experience","tag-learning-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Future of L&amp;D: Meeting New Expectations in 2022 - Degreed<\/title>\n<meta name=\"description\" content=\"The pressure is increasing, expectations for L&amp;D are changing. 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